Privacy Policy ybet99 – Your Personal Data Protection

1 Introduction

Welcome to the Privacy Policy ybet99. We understand how important privacy is in today's digital world, especially when it involves an online entertainment platform that processes members' financial and personal information.

This document is drafted to provide a clear and transparent overview of how ybet99 collect, process, store, and protect your personal data. We are fully committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.

If you have any questions about how we handle your data after reading this document, our team is ready to assist through the available support channels. Your trust is a responsibility we uphold wholeheartedly.

2 Personal Data We Collect

ybet99 only collects data that is strictly necessary to provide quality, secure services in compliance with legal requirements. The following are the categories of data we collect:

2.1 Data You Provide Directly

• Identity information: Full name, date of birth, identity card number (MyKad) or passport.
• Contact information: Email address, mobile phone number and residential address.
• Financial information: Bank account details, e-wallet numbers and transaction records for deposit and withdrawal purposes.
• Verification documents: Copies of identity documents, bank statements, or other documents required for the KYC (Know Your Customer) process.

2.2 Data Collected Automatically

• Technical data: IP address, browser type, operating system, screen resolution and device information.
• Usage data: Pages visited, session duration, games played, bets placed and in-platform interactions.
• Location data: Approximate location based on IP address for platform eligibility verification purposes.
• Cookie data: Information collected through cookies and other tracking technologies as described in Section 6.

3 How We Use Your Personal Data

Every piece of data collected by ybet99 has a clear and legitimate purpose for every piece of data. We use your personal data to:

• Account management: Registering and maintaining your account, including identity verification and required KYC processes.
• Transaction processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Service provision: Enabling you to access all games, promotions, and features on the ybet99 platform.
• Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, and any misuse of the platform.
• Legal compliance: Fulfilling applicable legal and regulatory obligations, including reporting requirements to authorities.
• Service communications: Sending important notifications about your account, transactions, security, and policy updates.
• Marketing (with consent): Sending promotional information, special offers, and the latest updates — only if you have given consent to receive them.
• Platform improvements: Analyzing usage patterns to improve design, performance, and the overall user experience.
• Customer support: Helping you resolve issues, answer inquiries, and provide effective assistance.

4 Data Sharing and Disclosure

ybet99 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in certain limited and lawful circumstances, we may share data with:

4.1 Trusted Service Providers

We work with selected companies that help us operate the platform, including payment processors, cloud computing service providers and identity verification companies. All these providers are bound by strict confidentiality agreements and may only use your data for purposes we specify.

4.2 Legal Requirements

Ybet99 will disclose personal data when required by law, court order, or direction from a lawful authority. This includes financial crime investigations, anti-money laundering efforts, and licensing regulatory compliance.

4.3 Protection of ybet99's Rights

In cases involving fraud, legal claims or threats to platform security, we reserve the right to disclose relevant information to the authorities or our legal advisors.

5 Data Security

ybet99 continuously invests in robust security infrastructure to protect your personal data from unauthorized access, loss, misuse, or disclosure. Our key security measures include:

• End-to-end encryption: All communications between your device and ybet99's servers use 256-bit SSL/TLS encryption.
• Multi-layer access control: Only authorised personnel with a legitimate business need may access member data, and every access is recorded in an audit log.
• Two-factor authentication (2FA): ybet99's internal systems use 2FA to prevent unauthorized access by both staff and external parties.
• Regular vulnerability scanning: Our platform is regularly tested by our internal security team and independent external auditors.
• Automatic data backup: Data is regularly backed up to secure locations to ensure rapid recovery in the event of a technical incident.
• 24/7 monitoring: Our cyber threat detection system operates around the clock to identify and respond to any suspicious activity.

6 Cookies and Tracking Technologies

ybet99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

6.1 Essential Cookies

These cookies are required for core platform functions such as login session management, security, and basic navigation. Without them, the platform will not function properly. You cannot opt out of this type of cookie.

6.2 Performance Cookies

These cookies help us understand how members use the platform — which pages are most popular, where users encounter issues, and how to improve the overall experience. All data is collected in aggregate and does not identify individuals.

6.3 Functional Cookies

These cookies remember your preferences such as language, region, and display settings so you do not have to reset them every time you visit the platform.

6.4 How to Manage Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality and user experience of the ybet99 platform. Refer to your browser's help section for more information on managing cookies.

7 Data Storage and Deletion

ybet99 retains your personal data only for as long as it is needed for the purpose it was collected, or as required by Malaysian law.

• Active account data: Retained for as long as your account is active and for a reasonable period following account closure.
• Financial transaction records: Retained for a minimum of 7 years in compliance with Malaysia's financial and tax legal requirements.
• Security logs: Retained for 12 months for investigation purposes in the event of a security incident.
• Marketing data: Deleted or deactivated immediately upon withdrawal of your consent to receive marketing communications.

When data is no longer required, ybet99 will securely delete it using methods that ensure the data cannot be recovered or accessed again.

8 Your Rights as a ybet99 Member

Under Malaysia's PDPA and our commitment to privacy, you have the following rights regarding your personal data:

To exercise any of the above rights, you may contact our privacy team. We will respond to all valid requests within 14 business days.

9 Children's Privacy

ybet99 is a wagering entertainment platform exclusively dedicated to individuals aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.

Should we discover that data belonging to a minor has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. If you believe we have inadvertently processed a child's data, please contact us immediately.

10 Links to Third-Party Sites

Platform ybet99 may contain links or references to third-party websites such as game software providers or payment partners. Please note that this Privacy Policy applies solely to the ybet99 platform.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit separately. ybet99 has no control over how these third parties manage your data once you leave our platform.

11 Amendments to This Privacy Policy

ybet99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant amendments will be communicated to you via:

• In-platform notification on ybet99 when you next log in.
• Email the address registered to your account.
• A prominent notice on the main page of this Privacy Policy.

The last updated date will always be displayed at the top of this document. Continued use of the platform after any amendments are published means you accept the latest version of this Privacy Policy.

12 Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how ybet99 handle your personal data, please contact our Privacy Officer through the following channels:

• Privacy Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available on the ybet99 platform, 24 hours a day, 7 days a week.

We are committed to addressing all privacy-related enquiries seriously and responding within a reasonable timeframe. Your trust is the foundation of the long-term relationship we value with every member. ybet99.